Steps to get a facility approved
Transitional and containment facilities must meet certain requirements to get MPI's approval to operate. Find out what you need to do to get a facility approved.
Follow the steps
Get advice from MPI
Contact your local biosecurity inspector for information on setting up a facility before applying for approval.
You can also request a facility approvals information pack from the national facilities team.
Review the relevant facilities standard
To gain and maintain approval for your facility, it must meet specific requirements outlined in the relevant facilities standard.
For facilities receiving sea containers or general risk goods use the Standard for transitional facilities for general uncleared risk goods (TFGEN).
- Download the standard for TFGEN [PDF, 716 KB]
- Download the guidance document for the TFGEN standard [PDF, 842 KB]
For all other types of facility, search for the relevant standard.
Requirements for multi-site transitional facilities
Importers who bring in low-risk sea containers – and don't want to have their own transitional facility – can apply for approval of a Multi-site Transitional Facility (MTF) System. This allows them to have containers delivered to their business subject to certain conditions.
Temporary Transitional Facilities follow the same approval procedures
For short-term events such as circuses, large concerts or V8 supercar events, MPI provides a Temporary Transitional Facility (TTF) option to deal with biosecurity risks associated with the event. TTF approvals follow the same procedures as other transitional facilities. Approval will be declined if a request is made for a container already at a port in New Zealand. MPI will also ensure that TTFs are run by a fully trained operator.
Facility approval costs
You will be charged:
- $887.70 (+GST) for processing an approval of a facility and facility operator
- $887.70 (+GST) for processing an approval of a change of operator
- $102.27 (+GST) per hour for inspection and auditing services
- an annual fee of $298.05 (+GST) for an approved facility.
Complete the required forms
You will need to complete an Application for approval of an MPI transitional or containment facility and/or operator regardless of your type of transitional or containment facility.
Additional documentation that you will need to send with your application will depend on whether you are applying for:
- approval of a new facility
- a change in approval (change in facility location or type of goods)
- a change of ownership or name of a facility.
Checklist of other required documentation
The application for approval form has a checklist of other required documentation, which may include the following forms:
- Trade Single Window 224 registration form – Customs website (also requires copy of your Certificate of Incorporation)
- Consent to disclosure of information (police check) [DOC, 203 KB]
- Application for credit account with MPI [PDF, 87 KB]
Provide facility operator details
Every facility must have an approved operator who has overall responsibility for the facility.
Operators of transitional facilities approved to the Standard for general transitional facilities for uncleared goods and Post-entry quarantine for plants must complete a training course to be an approved operator.
You will need to provide the following operator details with your application for facility approval:
- copy of the operator certificate of training, if required
- operator's residential address, country of birth and phone number
- copy of operator's photo identification (such as driver's licence or passport).
Prepare a facility operating manual
You will need to provide a facility operating manual with your application for approval of a facility. Check the relevant facility standard for guidance on preparing an operating manual.
For transitional facilities approved to the Standard for general transitional facilities for uncleared goods (TFGEN) or Post-entry quarantine for plants, MPI has guidance material to help you develop your operating manual.
Check you have completed all the application requirements by completing the checklist on the application for approval form.
Send your completed documentation to your local inspector and the national facilities approvals team.
What happens next?
Only completed applications can be processed. Applications with all the required information will be placed into the queue for processing. The approval process can take up to 6 weeks.
MPI will contact you to organise a site visit. Following completion of any recommended actions, you will be notified whether your facility has been approved or not.
If you don't provide everything we need, we will contact you to request the missing information. We won't start processing your application until we receive the remaining information.
You will need to provide the remaining documentation to MPI within 10 working days from the request from MPI.
If you don't provide everything we need, we'll decline your application and tell you why. You'll need to re-submit the entire application.
Who to contact
If you have questions about facility approvals:
- phone 0800 22 20 18 (Option 5)
- email firstname.lastname@example.org
To send an application for approval, change of approval, or to get advice about a transitional facility, contact the national facilities team:
To get advice about a containment facility, contact: